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If you don't know your player ID, just put any number in that field since they're not responding to individual tickets. If you missed the March 22 deadline to get an over-the-air update, you'll have to. Scroll down for category options to begin the form. If your Kindle was made in 2012 or earlier, Amazon wants your device to be on the latest version of its software. Any further reports should be directed to the SUPPORT TEAM: This thread is being closed as I guess Pixel would rather be unindated with SUPPORT TICKETS & screenshots of affected devices (please see above for what is info is being requested. NO timeframe has been given for a resolution. There has been NO indication as to where the problem lies, only that it's not entirely on Pixel's end. PIXEL IS STILL WORKING ON THE ISSU(S) REGARDING KINDLE DEVICES. Now click PLAY to get your daily dose(s) of DIGGY? Put the page in Desktop mode via the browser settings, upper RT corner of screen.Ĭ.
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Sign in using your exact same credentials as you do in the app.ī.
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You can get around the Kindle app issues by playing the browser version of the game & can do so on the Silk browser as the game no longer requires Flash. Regarding using Silk, there is no 'sign in' to my. Diggy app update on July 25, 2019, to version 1.5.126. (Scroll down for category options to begin the form.)ĭepending on your device, you CAN still play via the Silk browser while waiting for a fix. Device: Fire (5th generation), running Fire OS 5.3.6.4 installed November 16, 2018, last checked for updates on August 1, 2019. They want individuals to submit SUPPORT TICKETS via I know that there are many of them, and it can be quite confusing sometimes, so the best thing to do is to send us a screenshot directly from their device, in the Settings menu. Right now, the most crucial piece of information we need from the players is the specs of their amazon device (type and OS version).